Spare parts sales

Our spare parts team would be pleased to provide you with competent advice. We supply spare parts in stock within 24 hours.


Spare parts sales

Monday to Friday: 7:30 a.m. to 5:30 p.m. 

Saturday by phone: 8:00 a.m. to 12:00 p.m.

Main office INDEX  +49 (0)711   3191-600

Main office TRAUB +49 (0)7153  502-600

Spare parts INDEX

Phone: +49 (0) 711 3191-600

Fax: +49 (0) 711 3191-790 

ersatzteile@index-werke.de

Spare parts TRAUB

Phone: +49 (0) 7153 502-600 

Fax: +49 (0) 7153 502-685

ersatzteile@traub.de


Prices of spare parts & Infoshop

We will be pleased to let you know our spare parts prices on request. For inquiries, please always specify the part numbers of the requested items and the machine number. The part number can be found in the spare parts documentation of the relevant machine.


You are also welcome to use our Infoshop to carry out your inquiries online. We also support you in the selection of exactly matching accessories for your machine. Take advantage of our 24-hour offer service offering in the Infoshop for tool holders, accessories and machine spare parts. You can request offers around the clock, which will be sent to you automatically within a few minutes. The download section below tells you more about our 24-hour offer service, for example how easy it is to get your offer and how you can make changes.  

 Please address more detailed or lengthy inquiries to us by fax. 

 

Exchange parts

We also offer some high-quality sub-assemblies, which are worth repairing, in exchange. When returning the defective article freight paid and in a repairable state within 14 days, we will make out a credit amounting to the value of the returned item. However, a credit note can only be issued when the INDEX return form is attached. 

 

Conditions of delivery

Unless agreed otherwise, the ‘Conditions for the Delivery of Machine Tools for Domestic Transactions’ pursuant to VDW 502 of the ‘Verein Deutscher Werkzeugmaschinenfabriken e.V.’ (‘German Machine Tool Builders’ Association’) apply within the Federal Republic of Germany - and for export, the ORGALIME S 2012.


Downloads

pdf
Miscellaneous
German

Angebot für Ersatzteile anfordern / Infoshop

24h-Angebotsservice - Beschreibung
Download
pdf, 59 KB
pdf
Miscellaneous
German

Angebot für Ersatzteile nachbearbeiten und bestellen / Infoshop

24h-Angebotsservice - Beschreibung
Download
pdf, 76 KB